Office group WorkWell has appointed Laura Edwards to the new role of senior renewals manager to support its ambitious growth plans.

Laura brings a wealth of experience to the role, having worked across customer success and operations functions in the recruitment and technology sectors. In her new position, she is responsible for managing the end-to-end renewal process for a portfolio of customers. Her remit includes driving contract retention, working cross-functionally with teams across sales, customer success, and finance, and identifying opportunities to add value to members.

Commenting on her new role, Laura said: “WorkWell’s offering stands out in the market because of the calibre of its workspaces and a real commitment to supporting the long-term success of every customer. I’m excited to be joining a business with such a strong culture and a clear vision for growth.”

WorkWell continues to expand its footprint across the North of England, having recently unveiled a major refurbishment at Copthall Bridge in Harrogate.

Oliver Corrigan, managing director at WorkWell, welcomed Laura’s appointment: “As we grow, maintaining a seamless customer experience is central to our strategy. Laura’s depth of expertise and proactive approach make her a perfect fit for this role. We’re thrilled to welcome her to the team.”