Law firm Switalskis has made a senior appointment to lead operations in its expanding clinical negligence team.

Helen Richardson joins in the new position of clinical negligence operations lead. Her role will involve further shaping Switalskis’ vision for operational management, focussing on efficiency, resource management, client service, and strategic planning.

Helen brings over 25 years’ experience as a civil litigation practitioner. An SRA-qualified solicitor and barrister, Helen holds the Higher Rights of Audience (Civil) qualification. She brings extensive experience in representing both claimants and defendants across various practice areas, including clinical negligence, employment, and public liability.

Helen says: “This is an exciting opportunity and I’m looking forward to further elevating Switalskis’ operational focus. I’ve worked with lawyers at Switalskis in the past and the company’s values and culture align with my own. As clinical negligence operations lead, I’m committed to assisting our team to ensure we continually provide outstanding service to clients. Everyone has been incredibly supportive and already made me feel very welcome.”

Suzanne Munroe, director and head of the clinical negligence team, says: “I’m pleased to welcome Helen to Switalskis. This is a newly created role that will enhance the functionality and success of our growing team, ensuring it continues to deliver a high-quality customer experience.

“Helen has a strong track record in delivering performance. Her reputation and breadth of clinical negligence experience and legal expertise will be an asset to our team. Her appointment reflects our overall commitment to attracting, supporting, and retaining high calibre talent. I’ve no doubt she will be a great addition to our team and will help us to thrive by further developing our vision for the department.”