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EditorsBlog

Is it me or is booking a train confusing?

Now that I have moved house, I will be a regular user of trains to get me back to Leeds for the many events we hold for Yorkshire Businesswoman and TopicUK. But, I have yet to get my head around the whole booking system! I wanted to reserve a train to get me from Cheshire to Leeds, simple, well you would think so! I have to change trains in Manchester but I don't think Trainline / Transpennine could make it more complicated if they tried! I have studied the many e-tickets they have sent me v

The Editor

The Editor

·1 min read
Is it me or is booking a train confusing?

Now that I have moved house, I will be a regular user of trains to get me back to Leeds for the many events we hold for Yorkshire Businesswoman and TopicUK.

But, I have yet to get my head around the whole booking system! I wanted to reserve a train to get me from Cheshire to Leeds, simple, well you would think so!

I have to change trains in Manchester but I don't think Trainline / Transpennine could make it more complicated if they tried! I have studied the many e-tickets they have sent me via the app (why can they not just send one) and for the life of me, I cannot work out if I stay on the train when I arrive in Picadilly to continue my journey to Victoria across the city where I catch the train to Leeds, or if I have to get off and head over to Victoria on foot?

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Why can train companies not just send one ticket from A to B with simple instructions. Is that too difficult for them.

I should have two tickets, one that gives my starting station and destination station and the other reversed! Instead I have several tickets that are VERY complicated.

Is there anyone out there who catches a train through Manchester that arrives at one station and leaves from another who can clear this up for me?

Come on Trainline and Transpennine, simplify the ticketing system for everyone!

Gill x

EditorsBlog

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